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	<description>Delivering Customer Service in a Self-Service World</description>
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		<title>By: Busting 20 Customer Service Myths: Review of BAM &#124; Everyone Read It!</title>
		<link>http://www.bamgoodservice.com/about-bam/read-the-first-chapter/comment-page-1/#comment-43</link>
		<dc:creator>Busting 20 Customer Service Myths: Review of BAM &#124; Everyone Read It!</dc:creator>
		<pubDate>Mon, 30 Nov 2009 02:51:40 +0000</pubDate>
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		<description>[...] most books today, it has it own website where you can sample a chapter. If you want to know how to get customers feeling more satisfied, and still make a profit, I [...]</description>
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		<title>By: Busting 20 Customer Service Myths: Review of BAM &#171; Small Business Center</title>
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		<dc:creator>Busting 20 Customer Service Myths: Review of BAM &#171; Small Business Center</dc:creator>
		<pubDate>Sun, 29 Nov 2009 11:20:16 +0000</pubDate>
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		<description>[...] most books today, it has it own website where you can sample a chapter. If you want to know how to get customers feeling more satisfied, and still make a profit, I [...]</description>
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		<title>By: Small Business Trends &#171; Blog-Feast.com Blog Collection</title>
		<link>http://www.bamgoodservice.com/about-bam/read-the-first-chapter/comment-page-1/#comment-39</link>
		<dc:creator>Small Business Trends &#171; Blog-Feast.com Blog Collection</dc:creator>
		<pubDate>Sat, 28 Nov 2009 18:22:06 +0000</pubDate>
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		<description>[...] most books today, it has it own website where you can sample a chapter. If you want to know how to get customers feeling more satisfied, and still make a profit, I [...]</description>
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		<title>By: Busting 20 Customer Service Myths: Review of BAM &#124; Small Business Trends</title>
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		<dc:creator>Busting 20 Customer Service Myths: Review of BAM &#124; Small Business Trends</dc:creator>
		<pubDate>Sat, 28 Nov 2009 16:39:42 +0000</pubDate>
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		<description>[...] most books today, it has it own website where you can sample a chapter. If you want to know how to get customers feeling more satisfied, and still make a profit, I [...]</description>
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