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	<title>Comments on: How Customer Service Has Changed in a Self Service and Social Media World</title>
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	<link>http://www.bamgoodservice.com/how-customer-service-has-changed-in-a-self-service-and-social-media-world/</link>
	<description>Delivering Customer Service in a Self-Service World</description>
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		<title>By: uberVU - social comments</title>
		<link>http://www.bamgoodservice.com/how-customer-service-has-changed-in-a-self-service-and-social-media-world/comment-page-1/#comment-56</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Mon, 07 Dec 2009 15:35:58 +0000</pubDate>
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		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by Lisa1LinenLady: RT @barrymoltz: How Customer Service has changed with Twitter and Facebook http://bit.ly/7b7eIM...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by Lisa1LinenLady: RT @barrymoltz: How Customer Service has changed with Twitter and Facebook <a href="http://bit.ly/7b7eIM.." rel="nofollow">http://bit.ly/7b7eIM..</a>.</p>
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		<title>By: Barry Moltz</title>
		<link>http://www.bamgoodservice.com/how-customer-service-has-changed-in-a-self-service-and-social-media-world/comment-page-1/#comment-54</link>
		<dc:creator>Barry Moltz</dc:creator>
		<pubDate>Mon, 07 Dec 2009 15:12:41 +0000</pubDate>
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		<description>Link fixed!</description>
		<content:encoded><![CDATA[<p>Link fixed!</p>
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		<title>By: Randy Barnes</title>
		<link>http://www.bamgoodservice.com/how-customer-service-has-changed-in-a-self-service-and-social-media-world/comment-page-1/#comment-53</link>
		<dc:creator>Randy Barnes</dc:creator>
		<pubDate>Mon, 07 Dec 2009 14:08:04 +0000</pubDate>
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		<description>fix the video link plz. wanna watch.</description>
		<content:encoded><![CDATA[<p>fix the video link plz. wanna watch.</p>
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