December 9, 2009
Mary Jane and I received exciting news on Wednesday that our book, BAM! had been voted one of 2009 Best Small Business Books. Not only are we deeply moved by all the readers that voted for our book, we are honored to be in the company of other excellent authors for the award: Chris Brogan [...]
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October 20, 2009
When I met up with Chris Brogan (not Leonard Cohen..watch the video) at Blogworld with past week in Las Vegas, he was kind enough to talk to me about the all new importance customer service has with social media exploding. He talks about the best ways for companies to get trust and put a human face on [...]
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